STORE POLICY

Because We Care

At Chakra View, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for– please don’t hesitate to contact us !

Shipping Policies 

Given the sensitive and fragile nature of the product, a shipping fee of Rs. 150 will be charged. Please note, these are standard shipping rates. Rest assured, the items are packed with utmost care so that they reach you safely in perfect condition. 
Product will be dispatched within 3-4 days.

Return/Damage Policies 

While we ensure that all items are packed and shipped with utmost care, due to the fragile nature of the products there is a possibility in unfortunate circumstances that the product might take some damage during shipping. In such a scenario, a refund or a replacement will be provided on case to case basis post understanding the nature of damage/defect. That being said, it is our top priority that products reach our customers in perfect condition.

Payments

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

 PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com